Customer Information

Pricing and Delivery

All Prices incl. VAT, plus Shipping. Shipping costs and delivery times depends on choosen delivery method
and payment method in shopping basket. They can be viewed in shopping basket before finalize order.

Shipping Costs/Delivery Times

• Germany Standard: 4,90 EUR


• By Cash in Advance delivery 1-2 working days after received transfer.
  By Direct Debit Authorization delivery in 3-4 working days after order confirmation.
  By Credit Card delivery in 1-2 working days after order confirmation.
  By Cash on Delivery delivery in 1-2 working days after order confirmation, costs plus 8,90 EUR



• Germany Express: 12,00 EUR


• Delivery on next working day after order, if send before 2:00 p.m.
  Else delivery on next working day plus one day.



• International: see overview below


• Delivery in 3-14 working days after order confirmation, depend on destination.

International Shipping Costs

• International 1 - 7,00 EUR


• Belgium, Czech Republic, Denmark, Luxembourg, Netherlands



• International 2 - 13,00 EUR
  Austria, Finland, France, Italy, Poland, Romania, Scotland,
  Slovakia, Slovenia, Sweden, United Kingdom, Wales
   
• International 3 - 15,00 EUR
  Bulgaria, Estonia, Latvia, Lithuania, Hungary
   
• International 4 - 17,00 EUR
  Greece, Ireland, Northern Ireland, Portugal, Spain, Malta
   
• International 5 - 40,00 EUR
  Switzerland, USA, Canada, Australia and upon instruction of customer support.
   
• US Customers


• Please visit MUG Shop USA to save delivery time and costs.
  http://www.usamugshop.com